VRealm Journal

We’re Always Here to Help

Navigating the world of virtual reality can be as complex as it is exciting—from setting up motion boundaries to mastering gesture-based controls. That’s why our VR-savvy support team is always ready to assist. Whether you're configuring your first headset, adjusting room-scale calibration, exploring multiplayer lobbies, or seeking comfort settings for longer sessions, we're here to ensure your journey into immersive gaming is seamless and enjoyable. Our guidance goes beyond basic fixes—we’re committed to helping you unlock the full potential of every virtual experience.

Get in Touch

Contact Information

Phone: +6499305965

Email: [email protected]

Address: 62 Cook Street, Auckland Central, Auckland 1010, New Zealand

Business Hours:
Mon–Fri: 8 AM–5 PM
Sat: 10 AM–5 PM
Sun: Closed

How to Order

  1. Visit our VR Experiences Hub to explore cutting-edge simulations, interactive worlds, and exclusive immersive adventures.
  2. Choose an experience based on your headset type, movement preferences (seated, room-scale, etc.), and genre interest.
  3. Click “Activate Experience” to start the registration process for your selected VR title or environment.
  4. Enter your user credentials, select your platform, and follow the guided setup to sync the content with your VR headset.
  5. Launch the experience directly from your device or access it through our connected content launcher—your VR gateway.

Questions about compatibility, motion sensitivity settings, or technical configuration? Our support team specializes in VR onboarding and is available to ensure your transition into virtual reality is smooth, safe, and optimized for full immersion.

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